01Acceptance of These Terms
These Terms of Use (the “Terms”) are a binding agreement between you and REILink, LLC (“REILink,” “we,” “us,” or “our”) and govern your access to and use of the REILink and Apex Vivus websites, applications, tools, marketplaces, communities, and all related services (collectively, the “Platform” or “Services”).
By accessing or using the Platform, creating an account, or clicking “I agree,” you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, Cookie Policy, Platform Rules, and Disclaimers, each incorporated by reference. If you do not agree, do not use the Platform.
Section 15 contains a binding arbitration agreement and a class-action and jury-trial waiver. It affects how disputes are resolved. Please read it carefully.
02Eligibility & Accounts
You must be at least 18 years old and able to form a legally binding contract to use the Platform. If you use the Platform on behalf of a company or other entity, you represent that you are authorized to bind that entity, and “you” refers to that entity.
You agree to provide accurate, current, and complete information; to keep it updated; to use your real name and professional identity; and not to create multiple accounts to evade limits or enforcement. You are responsible for safeguarding your credentials and for all activity under your account, and you must notify us immediately at support@reilink.com of any unauthorized use. Until you notify us, you remain liable for activity on your account.
03The Services & Our Role
REILink is a technology and education platform that provides software tools, data, marketplaces, networking, and educational content for real estate professionals, investors, wholesalers, buyers, and service providers.
REILink is not a real estate broker, agent, dealer, lender, mortgage broker, escrow agent, appraiser, attorney, accountant, fiduciary, or financial, tax, or investment advisor. We do not represent any party to any transaction and are not a party to any agreement, contract, assignment, loan, partnership, joint venture, or service arrangement between users. All deals and transactions are solely between the users involved, who are responsible for their own due diligence, compliance with applicable laws (including real estate, licensing, wholesaling, disclosure, advertising, telemarketing, and consumer-protection laws), and outcomes. You use the Platform and engage with other users at your own risk.
04Subscriptions, Billing, Trials & Refunds
Some features require a paid subscription or one-time payment. All fees are in U.S. Dollars unless stated otherwise and are processed by third-party payment processors; by paying, you authorize those charges.
Automatic renewal
Unless otherwise stated, subscriptions automatically renew for successive periods of equal length at the then-current rate, and your payment method will be charged, until you cancel. You may cancel at any time in your account settings; cancellation takes effect at the end of the current term.
Free trials
If you accept a free or discounted trial, it will automatically convert to a paid subscription at the end of the trial at the then-current rate unless you cancel before the conversion date.
Refunds
Except where required by law or expressly stated, all fees are non-refundable, and there are no refunds or credits for partial periods, unused features, or accounts terminated for violations. We may change fees or features on reasonable notice before your next renewal; continued use after a change takes effect constitutes acceptance, and if you disagree you may cancel before it takes effect.
05Your Content & License to Us
“User Content” means anything you post, upload, or transmit through the Platform — profiles, deal and property information, contracts, scopes of work, images, videos, messages, listings, reviews, and community posts. You retain ownership of your original User Content.
By submitting User Content, you grant REILink and its affiliates a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify, adapt, publish, translate, publicly display and perform, distribute, and otherwise use that User Content to operate, provide, improve, market, and promote the Platform. For content you make public on the Platform (e.g., a Repository listing or community post), this license continues for as reasonably necessary to provide and promote the Services. Do not submit content you are not willing to license to us, including confidential or proprietary information.
You represent and warrant that you own or have all rights to your User Content, that it is accurate and not misleading, and that it does not infringe or violate any third-party rights or any law. We may, but are not obligated to, monitor, remove, or restrict any User Content at our discretion, with or without notice.
06Acceptable Use
Your use of the Platform is also governed by our Platform Rules. Without limiting them, you agree not to:
- Post content that is unlawful, fraudulent, deceptive, defamatory, harassing, hateful, obscene, or that invades privacy;
- Post “ghost deals,” misrepresent property condition, value, ownership, or your authority to contract, or otherwise mislead users;
- Infringe intellectual-property, privacy, publicity, or contractual rights, or upload others’ information without permission;
- Engage in spam, unauthorized advertising, pyramid or chain schemes, or solicitation outside designated areas;
- Scrape, harvest, crawl, or use bots to extract data; reverse engineer, decompile, or attempt to access source code; or circumvent security or access controls;
- Manipulate tool inputs, scores, rankings, or metrics to mislead users or game the system;
- Introduce malware or interfere with the integrity, performance, or availability of the Platform;
- Violate any applicable local, state, federal, or international law or regulation, including those governing real estate, wholesaling, licensing, lending, advertising, and consumer protection.
07Tools, Data & No Professional Advice
Our tools — including EstiMate, OfferAid, MaxFee, DispoAid, BuyerPulse, the Calculizers, Deal Room, attribution, and any AI features such as Humphrey — are provided for informational and educational purposes only and do not constitute real estate, brokerage, appraisal, legal, tax, financial, or investment advice.
Outputs (including repair estimates, ARV, MAO, fees, projections, scores, and AI-generated suggestions) are estimates based on the data you input, third-party data, and our algorithms; they are not guarantees of accuracy, market value, buyer behavior, or results. Markets change. You are responsible for independently verifying every output and for your own decisions. Always consult qualified, licensed professionals before acting. See our Disclaimers for important earnings and results disclosures.
08Intellectual Property & Trademarks
The Platform and all of its content, software, code, algorithms, databases, designs, text, graphics, and reports (“REILink IP”) are owned by REILink or its licensors and protected by intellectual-property laws. “REILink,” “Apex Vivus,” “Humphrey,” “EstiMate,” “OfferAid,” “DispoAid,” “MaxFee,” “Calculizers,” “HelpNet,” “REIU,” and related names and logos are trademarks of REILink. Other marks are the property of their owners.
Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Platform for your own internal, non-commercial use. You may not copy, modify, distribute, sell, sublicense, reverse engineer, scrape, or create derivative or competing products from REILink IP, or use our marks, without our prior written permission.
09Feedback
If you send us suggestions or feedback about the Platform, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without restriction or compensation. Do not send feedback you do not wish to license to us.
10Third-Party Services, Marketplace & User Disputes
The Platform may link to or integrate third-party websites, services, and professionals (including through HelpNet and the Repository). We do not control and are not responsible for third parties, their content, products, services, or privacy practices, and may receive compensation from some of them (see our Disclaimers).
We do not mediate disputes between users. Any dispute regarding a deal, contract, assignment, partnership, payment, or service arranged through the Platform is solely between the users involved. You release REILink from any claims arising out of such disputes, and you are responsible for your own due diligence.
11Copyright & DMCA Policy
We respect intellectual-property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act (DMCA). If you believe content on the Platform infringes your copyright, send a written notice to our Designated Agent including: (1) your physical or electronic signature; (2) identification of the work; (3) identification of the allegedly infringing material and its location; (4) your contact information; (5) a statement of good-faith belief that the use is unauthorized; and (6) a statement, under penalty of perjury, that your notice is accurate and you are authorized to act.
DMCA Designated Agent: Copyright Agent, REILink, LLC — legal@reilink.com — [ DESIGNATED-AGENT MAILING ADDRESS ]. We may remove infringing material and terminate repeat infringers. Knowingly false notices may result in liability.
12Disclaimers
THE PLATFORM, ALL TOOLS, ALL CONTENT (INCLUDING USER CONTENT AND AI OUTPUTS), AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, REILINK DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE PLATFORM WILL BE ACCURATE, COMPLETE, SECURE, UNINTERRUPTED, OR ERROR-FREE. YOU USE THE PLATFORM AT YOUR OWN RISK.
Additional disclaimers, including our earnings and results disclaimer, appear in our Disclaimers and are incorporated here.
13Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, REILINK AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS, ARISING OUT OF OR RELATING TO THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
14Indemnification
You agree to indemnify, defend, and hold harmless REILink and its affiliates and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform, your User Content, your transactions with other users, your violation of these Terms or any law, or your infringement of any third-party right.
15Dispute Resolution — Arbitration & Class-Action Waiver
This Section affects your legal rights. It requires most disputes to be resolved by individual binding arbitration and waives your right to a jury trial and to participate in a class action.
Informal resolution first. Before filing a claim, you agree to contact us at legal@reilink.com and attempt to resolve the dispute informally for at least 30 days.
Agreement to arbitrate. Except as stated below, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted in the English language and may proceed by phone, video, or written submissions where permitted. Judgment on the award may be entered in any court of competent jurisdiction. The arbitrator decides all issues, except that a court may decide the enforceability of the class-action waiver below.
CLASS-ACTION & JURY WAIVER. YOU AND REILINK AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS. YOU AND REILINK WAIVE ANY RIGHT TO A JURY TRIAL.
Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property.
30-day opt-out. You may opt out of this arbitration agreement by emailing legal@reilink.com within 30 days of first accepting these Terms, stating your name and intent to opt out. Opting out does not affect any other part of these Terms.
16Suspension & Termination
We may modify, suspend, or discontinue the Platform (in whole or part) at any time, and may suspend or terminate your account or access at our discretion, with or without notice, including for any violation of these Terms or the Platform Rules. You may stop using the Platform and close your account at any time. Sections that by their nature should survive termination (including content licenses, disclaimers, limitations of liability, indemnification, arbitration, and governing law) survive.
17Governing Law & Venue
These Terms are governed by the laws of the State of [ GOVERNING-LAW STATE ], without regard to conflict-of-laws rules, and applicable U.S. federal law (including the Federal Arbitration Act). To the extent any dispute is not subject to arbitration, it will be brought exclusively in the state or federal courts located in [ COUNTY, STATE ], and you consent to personal jurisdiction and venue there.
18Changes to These Terms
We may update these Terms from time to time. We will post the revised version with an updated date and, for material changes, provide additional notice (such as on the Platform or by email). Your continued use after changes take effect constitutes acceptance.
19Miscellaneous
These Terms, together with the policies incorporated by reference, are the entire agreement between you and REILink regarding the Platform. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them freely. Nothing creates a partnership, agency, or employment relationship. We are not liable for delays or failures caused by events beyond our reasonable control (force majeure). Notices to you may be provided through the Platform or your account email.
20Definitions
“Platform” / “Services” — the REILink and Apex Vivus websites, applications, tools, marketplaces, communities, education, and related services. “User Content” — content you post, upload, or transmit. “Tools” — the calculators, analysis engines, and data features (e.g., EstiMate, OfferAid, DispoAid, Calculizers) and AI features (e.g., Humphrey). “Content” — all software, data, text, and materials on the Platform, including User Content.
21Contact
REILink, LLC · Attn: Legal · Email: legal@reilink.com · Support: support@reilink.com